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SHIPPING & DELIVERY

Due to the coronavirus’s impact and the mandates in place, your order may experience a shipping delay. This delay is due to several factors, including travel restrictions, available staffing, and/or federal/state/local mandates.

– Standard shipping is 3-5 days plus an additional 1-3 days for processing.

– Standard shipping of Personalized products is 3-5 days plus 5 days for processing.

– Express shipping is 3 business days (not available for PO Box, APO, or FPO addresses).

RETURNS

If you are not completely satisfied with your adidas.com order, we offer a full refund within 30 days of receipt. The following restrictions may apply. 

  • Bad Bunny Puerto Rico products are final sale and, therefore, may not be returned or exchanged.  For more details about the Bad Bunny products, please see the “HOW DO I RETURN MY BAD BUNNY PRODUCT” section below, which contains some additional and different terms from our US returns policy.
  • Any seasonal surcharges will be included in your order’s delivery total and are non-refundable 
  • Because personalized products are made just for you, they are not returnable 
  • Face Covers are not eligible for returns or exchanges due to safety reasons 
  • Hype products such as Yeezy should be returned via the online returns portal within seven days of the delivery date.  The product page communicates the seven-day return window during the ordering process. 

Please ensure your return meets the following standards: 

  • The package must be sent physically from within the United States 
  • The product is in its original state and packaging 
  • Apparel has the original tags attached 
  • Footwear is in the original shoe box 
  • Accessories have all parts of the original packaging 

Customer Reviews

 Vasily K.

Vasily K.

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I like it very much. At the beginning I tried it with some doubts, because I don't like sports brands, my sister persuaded me to do that. If you has seen my face you would have laughed.

Ryan C.

Ryan C.

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Adidas is my favorite brand. Two months ago I ordered sneakers, but the size did not suit me. I contacted the store manager and I kindly arranged an exchange. Thanks

hooded e.

hooded e.

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Great selection of sports clothing! Everything is high quality, and clothing designs are both cute and functional. Especially love how breathable some of their gym tops are! They also have quite nice backpacks that can be used on an everyday basis, and are sturdy + spacious

David K.

David K.

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Great appearance and lots of compliments but nothing beat the comfort. Standard Ultraboost fits a little snug but these are more accommodating for my wide foot.

Chris B.

Chris B.

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Recently bought a pair of Adidas forum low's, and they are one of the most comfortable and fitting pair of adidas sneakers I have ever bought. And I have bought plenty in my lifetime. Adidas has always been my favorite sneaker brand and after this recent purchase, it seems like they are only getting better and better.

Wilbur X.

Wilbur X.

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I think that adidas is one of the best online shops for buying sportswear. In my company we have special discounts with adidas product and the quality is amazing. The user experience is also great. I would definitely recommnend it.


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