Bed Bath And Beyond

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SHIPPING & DELIVERY

Free Standard Shipping with any online purchase of $39 excluding gift cards and store pick up items (merchandise subtotal is calculated before sales tax, gift wrap charges, and after any discounts or coupons). Truck delivery and shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Products qualifying for Free Shipping will be identified with “Standard – free”. If you select a shipping method other than Standard, shipping charges will apply.

RETURNS

We want you to love what you buy from us, but we get it – sometimes it just doesn’t work out. Whether you didn’t like it, or it didn’t work as expected, we’ll try to make it right. If you’d like to make an exchange or return, here’s what you need to know. 

You have up to 90 days after purchase to exchange or return, unless noted in our exceptions below. Just provide your receipt, and we will refund the purchase price to the original form of payment. Purchases made with a gift card will be refunded as Merchandise Credit. 

30 days

  • Smart Home Technology – Smart home thermostats, smart security & safety and smart doorbell products, etc. can be exchanged or returned within 30 days of purchase. Please Note: For these items purchased between 11/15 and 12/31, returns will be accepted until 1/31.
  • Seasonal Items – Patio furniture, grills, holiday products and décor, etc. can be exchanged or returned within 30 days of purchase.

60 days

  • Electrics – Small kitchen appliances, soda machines, robotic vacuums, baby monitoring devices and personal care appliances, etc. can be exchanged or returned within 60 days of purchase.
  • Air Mattresses – New and unopened air mattresses may be returned within 90 days of purchase. Opened air mattresses may be exchanged for a similar item only within 60 days of purchase. 

Customer Reviews

Jenny S.

Jenny S.

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To be honest, they gave a soft landing in starting my family recently.
I don't have much experience in shopping est linens for bed, and all sorts.
Their product are top quality. They were so helpful.
I appreciate them.

Susan K.

Susan K.

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Since BB&B has the best prices for Christmas ornament storage, I ordered 2 sets the beginning of December. Tracking the FedEx packages showed they were delivered on December 29. After searching under every rock, into every bush, and around the entire 5 acres, I called BB&B. They immediately set up a replacement delivery with UPS (which I had requested). My package arrived! FedEx still hasn't responded.

Patricia K.

Patricia K.

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I recommend the upper east side branch, the employees are friendly, they do not avoid assisting the clients, it is easy to get their help, I recently visited the branch and received Linda's help on the second floor, I needed a small pad for my iron board, she was very diligent, friendly, found the item and send to home, also the place is spotless, clean and with excellent light. In addition to buying you enjoy an atmosphere of relaxation.

Ranee A.

Ranee A.

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Despite the fact some of the customer service and quality has gone down hill this is still the best place to purchase home goods from. I tend to avoid ordering online as I've not had the best experience but in store is excellent. This is the only place I'll purchase several of my home goods from due to the better quality. Prices a a bit high but that's normal for price inflation. Would recommend.

MARIE S.

MARIE S.

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As a person who is always looking for the best price on items I wish to purchase, Bed, Bath & Beyond has come up as having best price for some items I was seeking to buy. They have a Free Shipping $29 order minimum. Have always received my purchases promptly within the same week I ordered, and very well packaged. They carry quality merchandise.

Keith S.

Keith S.

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I recently moved out of my parents place and needed pretty much everything a home could ever need - towels, sheets, kitchen tools, pots, rugs... The list can go on and on but the point is that it was all in Bed Bath & Beyond and it was very convenient to get all the necessary things from one place.


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